Privacy Policy

Aquamist Carpet Care Ltd. ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you contact us through our website, we collect the personal information you provide — including your name, email address, phone number, and any details about the service you're requesting. We use this information solely to respond to your inquiry and arrange service.

Our web servers automatically log standard access information such as browser type, pages visited, and IP addresses. This data is used for site administration and improving our service, and is not linked to personally identifiable information.

How We Use Your Information

We use your information to:

• Respond to your service inquiries and booking requests
• Communicate about upcoming appointments
• Improve our website and services

We will never sell, share, or rent your personal information to any third party. Information is accessible only to authorized employees on a need-to-know basis.

Confidentiality

Your records are treated as confidential and will not be disclosed to any third party except where legally required by the appropriate authorities. You have the right to request copies of any personal information we hold about you.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can disable cookies through your browser settings, though some site features may not function as intended.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page at least 30 days before taking effect. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this policy or how we handle your information, please contact us:

Aquamist Carpet Care Ltd.
7-755 Vanalman Ave, Victoria, BC V8Z 3B8
(250) 708-0091
info@aquamist.ca